Lighter and thinner than chef's knives the Chroma Haiku 5 1/2" Santoku Knife is great for chopping vegetables. This knife features a straighter edge rounded spine and hollow edge making it easy to use. A bamboo peg or mekugi is inserted where the tang and handle meet providing added strength and stability. The handle is made of honoki wood and the blade features high-grade modern steel construction. Chroma USA Inc. is responsible for some of the finest knives you'll find in a modern kitchen. Ideal for use in professional settings as well as at home these knives have been crafted using the finest and strongest premium-quality steel from Japan. These extremely sharp knives hold their edge for a long time and should be stored in a knife block. You can help maintain a sharp edge to ensure safety by sharpening your knives periodically. For best results use ceramic sharpening stones rather than metal steel which will damage fine edges. Wash your Chroma knives in warm water and dry by hand after every use.
If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address your provide when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at firstname.lastname@example.org
All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us within six months of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates and buy one, get one free offers are not eligible
- The item must be in stock on the competitors website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
- The compeitior must be an Authorized Retailer for the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax